苹果北京公司招聘AppStore运营技术专家:懂游戏开发的优先

苹果的应用程序商店自推出以来已经有了巨大的增长,它是为数百万用户提供服务的最大、最具创新的软件商店之一。AppStore运营团队正在寻找一个充满活力、高度上进心的人,他将负责与应用程序开发人员合作,以最大限度地提高AppStore的性能和效率,同时提升苹果的用户体验。您将与苹果公司的工程、商业管理、产品营销、全球开发人员关系以及其他跨职能团队紧密合作,以支持应用商店的战略方向和业务目标,因为它们涉及到商店的运营,包括发现、商业、支付、反欺诈和安全。

投递简历

App Store Operations – Technical Specialist

工作地:苹果北京

ob Summary

Apple’s App Store has seen tremendous growth since its launch and is one of the largest and most innovative software store serving millions of customers. The App Store Operations team is seeking a dynamic, highly motivated individual who will be responsible for working with App Developers to maximize performance and efficiency of the AppStore as a platform while improving the customer experience that Apple is widely known for. You will work closely with Engineering, Business Management, Product Marketing, Worldwide Developer Relations and other cross functional teams at Apple on supporting the strategic direction and business objectives of the App Store as they relate to operating the Store including Discovery, Commerce, Payments, Fraud and Security.

Key Qualifications

  • Minimum 4 years of relevant industry experience in Mobile App development (specifically in mobile gaming and/or subscription platforms).
  • Strong verbal and written communication skills with experience managing developer relationships.
  • Excellent presentation skills including both development and delivery.
  • Demonstrated passion to ideate, create and deliver new, innovative customer experiences with developers.
  • Outstanding organizational skills with the ability to manage multiple projects, and work in a fast paced, pressured environment.
  • An ability to coordinate strategic marketing initiatives across App Store and developer priorities.
  • Participate internally on cross-functional teams to define product requirements, strategies, integration, and support launch programs.
  • Proficiency in Chinese language is a must.
  • Experience supporting App Store developers from a technical perspective a plus.
  • Outstanding time-management skills and a demonstrated ability to work independently as well as in a team environment.
  • Results oriented, energetic and focused with a strong desire to learn and succeed.

Description

The position is responsible for supporting the App Store teams like Business Management, Product Marketing and Developer Relations and work with the AppStore Developers, helping to guide them towards the best solution for any given concern. The role must establish, nurture and deepen relationships with App developers to provide a high level of support and addresses complex technical developer support escalations across all areas related to the App Store including Discovery, Commerce, Payments, Fraud and Security. Your role will involve defining App Store Business Operations product requirements and recommendations with a focus on the best customer experience. Internally, you will work as an App Store technical resource in areas like Discovery, Commerce, Payments, Fraud and Security for a cross-functional group including Developer Relations, Business Management and Product Marketing. In addition you will partner with iTunes Engineering teams supporting the App Store to ensure the continued advancement and success of the world’s best app ecosystem. Provides feedback to product teams to ensure tool and system roadmaps are aligned with and include elements requested by developers and initiatives to reduce customer and developer support. Understand production and customer support processes and service levels related to customer facing issues. Support App Store Business Operations team on key projects.

Education

BA or BS in computer science or engineering preferred.

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